Incorporate customer protection measures into financial service provision and to develop and embed social performance management approaches into operations.

For us at IFA, Financial Inclusion is not limited to providing access to financial services; we care about the service quality and the real social value our clients can provide to their customers through an effective and long term usage of the financial products and services.

We assist our clients to incorporate customer protection measures into their financial service provision and to develop and embed social performance management approaches into their operations.

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